Understanding BPMN - How it Can Help Your Business
BPMN (Business Process Modeling Notation) is a method of displaying business processes in the form of a diagram. It is widely used by both small business and large enterprises. Business Process Modeling Notation can range from simple, hand-drawn diagrams to complicated ones.
There are all together four element categories that are used to create a common business process modeling diagram. By using BPMN, employees form different departments can comminucate directly and better understand the project process, thus producing efficiency within a business organization.
Here is an example of BPMN:
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This article will elaborate on how BPMN can help your business through 2 aspects.
Types of BPMN Application
BPMN is used in business groups with a wide variety of targated audiences. BPMN can cover this wide range of usage to allow the diverse audience of the Diagram to be able to easily understand the process.
There are three basic types of uses of BPMN:
1. Private Business Processes / Internal Business Processes
This type of BPMN is internal to a specific organization, it is also called workflow or BPM processes. This type of BPMN doesn't cross pools, or organizational boundaries. If swim lanes are used in this kind of BPMN, then Sequence Flow of the Process will be contained within a single Pool and cannot cross the boundaries of the Pool. Message Flow can cross the Pool boundary to show the interactions that exist between separate private business processes.
2. Abstract Business Processes / Public Business Processes
This type of BPMN is between a private process and another participant or process. The abstract process only include the activities that are applied for communicating outside the private business process. Abstract processes are contained within a Pool to show the Message Flow between the abstract process activities and other activities.
3. Collaboration Business Processes / Global Business Process
This type of BPMN shows the interactions between two or more business activities. Collaboration processes are contained within a Pool and the different participant business interactions are shown as Lanes within the Pool.
How Can BPMN Help Your Business
BPMN allows business groups to better understand how work should be performed by illustrating the process and workflow. It can:
- Set strategic objectives with process,
- Achieving improvement in cost, productivity, time and quality,
- Provide a better customer service and increase customer satisfaction,
- Make the business processes more simple, and easy to follow,
- Bring greater visibility to the organization,
- Reduce costs and improve revenue streams.
Nowadays, businesses are looking for ways to improve efficiency and paying more attention to process management and improvement, process awareness and process thinking is getting more attention. BPMN can help an enterprise achieve these goals in its business strategy by providing the enterprise a more organized process improvements.