Edraw Refund Policy

Edraw Software's products are provided as trial versions for download directly from our site

Refund Policy

Edraw Max (Include Edraw Flowchart, Edraw Org Chart and Edraw Network Diagram) software products are provided as trial versions for download directly from our site. Use these 'try-before-you-buy' versions to ensure that they are compatible with your computer systems and satisfy all of your requirements before purchasing the full version. All sales are final.

Once the registration details and download instructions have been issued, they cannot be cancelled. Exceptions to the refund policy are handled on a case-by-case basis and only granted when emergency or extenuating circumstances exist.

If the customer purchased the duplicate order, Edraw will refund the order within 30 days.

If the customer receipted the bad CD, Edraw will send a new CD to the customer free of charge.

If the customer wish stop to renew the subscription, Edraw will refund the subscription fee for the customer.

I received a refund for a product purchased through RegNow, but I don't see the credit. Why?

Once the refund has been processed, it will take about seven to ten business days for the credit to appear on your account. If the credit does not appear, please contact your credit card company, and ask where they have posted the credit information. In many cases, banks will post information later than expected.

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Get Started! You Will Love This Easy-To-Use Diagram Software.

Edraw Max is perfect not only for professional-looking flowcharts, organizational charts, mind maps, but also network diagrams, floor plans, workflows, fashion designs, UML diagrams, electrical diagrams, science illustration, charts and graphs... and that is just the beginning!