Edrawsoft provides users with monthly, semi-annually, 1-year, and 2-year subscription plan for most products. To ensure the service, the auto-renewal plan will renew on the next renewal date automatically. However, if you do not want to continue the service, you can manually cancel the subscription service before the next auto-renew date.

Cancel Renewal

If you cannot cancel your subscription through Account Center. Please check:

  1. Processed order via 2Checkout.
    When you purchase a subscription license, you can choose to cancel the auto-renew function on order page during the payment. When you select the auto-renew option, you will be informed two weeks ahead of the subscription expiry date. You can cancel the auto-renew subscription follow the steps: log in Avangate MyAccount via, go to "My Products" and click "Stop automatic license renewal" beneath each product that has this option enabled.
  2. Cancel a PayPal auto-renew subscription.
    a. Log into your PayPal account at
    b. Click the Settings icon next to "Log out."
    c. Select Preapproved Payments under "Payment settings."
    d. Select the merchant whose agreement you want to cancel...
    e. ...and click the Cancel Subscription button.
  3. If you still cannot find your subscription order plan, please submit your order reference and request to us via