Retrieve License Code
Generally, once the order is validated, the system will automatically send you a registration e-mail containing the download URL within 2 hours. If you did not receive it on time, perhaps it is tagged as a SPAM or it's because of the delay of Internet or system glitches.
Retrieve License Code by Order Email or Order ID
If you've lost your Edraw license code, you can retrieve it through this page. All you need is the order email or order id, the order email is the email you used when you purchased Edraw. If you forgot your order email you can contact firstname.lastname@example.org to get further help.
Please try to use another email address to contact us. Because your email box may be prevented.