Edraw Support

If you have any technical questions, please refer to our FAQ page first. If you have questions that are not answered on this page, please contact us.

There are many ways to contact us. Our staffs are available Monday through Sunday, from 9:00AM to 5:00PM (Pacific Standard Time). We will reply the email within 24 hours.



Your Order Or License Key: Retrieve Your License Information

Your Question*: (Product Name, Version, Question or Request)

By E-Mail Sales: sales@edrawsoft.com , joyceying1130@gmail.com

Technical Support: support@edrawsoft.com , joyceying1130@gmail.com

More Help

Find a Reseller

Become our Reseller

Affiliate Program


Online Help

Video Tutorial

Update Center

About US

News Room

Get Started! You Will Love This Easy-To-Use Diagram Software.

Edraw Max is perfect not only for professional-looking flowcharts, organizational charts, mind maps, but also network diagrams, floor plans, workflows, fashion designs, UML diagrams, electrical diagrams, P&ID design, science illustration, charts and graphs... and that is just the beginning!