Workflow Management System

Learn the definition, categories and benefits of Workflow Management System here. Try a useful and easy workflow diagram solution freely.


A workflow management system (WfMS) is a software system for the set-up, performance and monitoring of a defined sequence of tasks, arranged as a workflow.


Workflow management systems can be categorized into the following categories: 1. Routing System, 2. Distribution System, 3. Coordination System, 4. Agent System, 5. Assistant System.

Advantages of Workflow Management System

  • Fast, efficient and stable workflow engine, supporting a large quantity of concurrent visit by users.
  • Integrate manual and automated workflow.
  • Flexible deployment method, allowing both Concentrated deployment and distributed deployment. Efficient workflow integration framework.
  • Benefits of Workflow Management System

    Because of the rapid development of information technology and the increasingly fierce competition in business world, the independent and separate office automation and computer application cannot meet people's requirements anymore. People need comprehensive and integrated solutions for higher efficiency and larger flexibility. As the technology for management and integration of routine affairs, WfMS will bring the following benefits:

  • Improves and optimizes business workflow and thus increases profession efficiency.
  • Achieves better monitoring of business process, improving customer service quality.
  • Enhances workflow flexibility and so on.
  • Workflow Management Solutions

    Edraw offers powerful and lightweight workflow management solutions, with abundant examples, allowing the users to define different workflows for different types of jobs or processes. Click here to get free trial.

    Workflow Examples

    Service Workflow Example

    Services Workflow

    Sales Workflow Example

    Sales Workflow

    More Resources

    Simple Steps to Make a Workflow Diagram

    Classical Workflow Diagram Software - Create work flow rapidly with rich examples and templates.

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    Workflow Shapes - Rich 3D look workflow shapes for drawing workflow diagrams

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