Edraw Sales FAQ
- Where can I get the price details of Edraw products?
- Can I get an educational discount?
- Does the price include sales tax and VAT (value added tax) fees?
- What is the upgrade policy?
- Do I have to buy two licenses if I want to use Edraw on my two computers?
- What is your tax exemption policy?
- How to do if I have not received my program?
- What's the difference between trial version and full version?
- Is it safe to purchase product from your website?
- What payment method do you accept?
- How can I know my order is processed successfully?
- I lost my license code. How to get it back?
- What's the difference between site license and single user license?
- What is included with my product license?
- How to switch my product to Edraw Max?
- What can I do if I ordered wrong product?
- Can I refund the product not fit my needs?
- What shall I do if I failed to order from Online Store?
- How to get the invoice?
- How to get a CD copy?
- What's your policy if I want to become your reseller?
- Where can I find your resellers?
- How do I enter a shipping address?
- Should I put spaces or dashes in the Credit Card number?
- Why are you not accepting my credit card?
About Edraw MindMaster
- What features can I get from Edraw MindMaster free version?
- What features can I get from Edraw MindMaster pro version?
- How to Subscribe Edraw MindMaster Monthly or Annually?
- Can I Purchase a Perpetual License Instead of Subscribing?
- How to Activate MindMaster When You Purchased a Perpetual License?
For other issues, you can contact us here.