Build a Team in Mapping Work Process
Before the mapping work starts, how to build an effective and efficient team is a lesson you need to learn. Here are 6 tips you should know.
1. Usually the ideal mapping team consists of 5 to 8 members. If it's fewer than five, it will limit the range of ideas. More than eight is not recommended, because a large team makes people unable to participate fully.
2. The people who do the work - the people who know the detail of the job and how it is done. You need to choose people who will offer the most valuable information, and with different knowledge. Of all the recommendations on this page, this is the most important, and ignoring it is the number one reason for mediocre results.
3. It's a great idea to include suppliers and customers on the team. It's probably best, though, to wait until you have a good start on the map, then ask them to react to it and help you finish it off. The early part of the mapping process is likely to be excruciating for those not closely involved in the work steps.
4. No need an expert in your team. The real experts are the workers. Trust your members and inspired them to use their heads. If you introduce an expert, the members might think the expert has the best answer, and it is not good for them to brain storming.
5. Organize some activities to have all the members know each other. Some social activities like dinner, bowling, car racing, watching sports games together are nice options. Once they become friends, they are free to talk and communicate, and make suggestions that are more constructive.
6. Create a membership roster with numbers' names, contact information, and attendance record. Besides, try to build the relationship of trust and loyalty, and make sure each member plays a role in this group. When a good team is established, the following process would be much easier.
Reasons on Mapping Work Process
Five Questions before Mapping Work Process
The Benefits of Mapping Work Process