How can I cancel the subscription license?

If you purchased the subscription license, you can get a cancel subscription hyperlink in your license email. You can click it to cancel it.

There are two types of license: Lifetime license and subscription license.

If you purchase the lifetime license, there is not any subscription fee.

You can also contact us to cancel the subscription anytime by email.

Automatic Renewal Service is that the payment platform will charge the amount automatically (plus applicable taxes) prior to expiration of the product license when you buy a 1 Year Subscription.

The payment will send you a letter to warn that the order is going to be expired 30 days in advance. The e-mail will also provide instructions about how to turn off the "Automatic Renewal Service".


Please maker sure you are using the latest version and check the Help Document and video tutorials on Support Center.

Related FAQs

What is the lifetime license?

What is the subscription license?

How can I cancel the subscription license?

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