Freqently Asked Questions

Answers to common questions.

If the eddx file is a mind map diagram, then you can open and edit it on MindMaster.
Yes. To set it in Options>Network Proxy.
Please move the cursor on the icon and when the floating bar appears, click the link on floating bar to open the file or URL.
Windows: C:\\Users\your user name\AppData\Local\Edraw
Mac: Users\your user name\Libraries\Edraw\
Whether your computer automatically shut down or crashed because of a technical glitch, any documents that were open and being worked on prior to the shut down won't be lost. The next time you open MindMaster, a pop-up window will let you recover your unsaved files. Also, you can visit C:\\Users\yourname\AppData\Local\Edraw folder to find auto saved files.
From File>Cloud Document>Shared> select the file and right-click to cancel share.
Log in your account in MindMaster and in user information center>My Devices to unbind the devices.
In Gantt Chart view, select the linked task in progress bar and right-click to unlink.
In MindMaster V7.2 (Release Date: Sept 4, 2019) and later versions, from Advanced Menu>Find & Replacement, and to select the item you want to search.
In Options>Format>select “Use default font instead of theme font” and to select your default font. 8. How to save/create a custom theme?
After you finish a mind map, you can save the theme as a template. To click any blank space on the canvas, and on the right panel>Page Format>Themes> to click the second button to save the theme.
Simply hold down the right mouse button to pan your canvas freely.
In Options>Shortcuts>Custom Shortcuts>to select the shortcut action and to use the keyboard to assign a shortcut key.