Cross-Functional Flowchart - The easiest way to draw cross functional process maps.
The easiest way to draw new cross functional flowchart is by starting with a cross functional flow chart templates and examples. Easy to draw sample cross functional process maps
Cross-Functional Flowchart Definition
a flowchart describes a process in which a number of different people,
departments, or functional areas are involved, it is sometimes difficult
to keep track of who is responsible for each step. A useful additional
technique for tracking this, and for analyzing the number of times a
process is 'handed over' to different people, is to divide the flowchart
into columns. Head up each column with the name of the person or
function involved in the process. And each time they carry out an action,
show it in their column. This is illustrated in the flowchart below
which covers a simple purchasing process. It shows how the control of the
process passes from the person initiating the purchase to the
Purchasing Dept, and then to the Supplier.
cross-functional flowcharts to show the relationship between a business process
and the functional units (such as departments) responsible for that process.
Bands represent the functional units. Shapes representing steps in the process are
placed in bands that correspond to the functional units responsible for those
Cross-Functional Flowchart template is available in two locations. On the File
menu, point to New, point to Business Process or Flowchart, and then click
Functional Flowchart Software
The essential purpose of this template is to help you
diagram the relationship between a business process and the responsible
party. Edraw supports both horizontal and vertical cross-functional
Click here to free download
Cross Functional Flowchart Software. Then you can use the build-in
templates to create and present your swimlane flowcharts in minutes.
Should My Flow Chart Be Vertical or Horizontal
You can present any cross-functional process either vertically or
horizontally. A vertical layout places slightly more emphasis on the functional
units while a horizontal layout emphasizes the process.
The orientation option you choose often depends on personal taste, rather than a
strict requirement or guideline. You can also choose the number of bands that
appears in the diagram when you create it. The best practice is to create enough
bands to hold each step of the process you want to document.
In a horizontal layout,
bands representing functional units run horizontally
across the drawing page, highlighting the process.
In a vertical layout,
bands representing the functional units run
vertically from the top to the bottom of the page,
highlighting the functional units.
the difference between Deployment flowcharts & cross-functional flowcharts ?
As far as
I have seen, there is no significant difference between both. Actually,
deployment flowcharts and cross-functional flow-charts seem to be two synonyms
for the same concept, otherwise referenced in one paper as a "Process Map".
Diagrammatically, Deployment chart diagrams seem to me more like UML Activity
diagrams with Swim lanes (if you're familiar with UML you'll immediately
understand what I mean). In other words, deployment diagrams are flowcharts that
focus on showing "who does which activity". I've came across a definition that
says "A Deployment Flowchart shows the actual process flow and identifies the
people or groups involved at each step.
of chart shows where the people or groups fit into the process sequence, and how
they relate to one another throughout the process." I also came across a paper
that identifies both as being the same: "The process map-otherwise known as a
cross-functional flowchart or deployment chart-is an excellent tool for clearly
displaying process flows across organizational boundaries and identifying
delays, repetitive steps, excessive control points, specialized tasks, and
potential points of process failure." So, I believe it is plausible to assert
that cross-functional charts and deployment charts both refer to the same
Cross functional: display the workflow and the functional positions which are
involved with each step in the workflow.
Flowchart Software and View All
Create diagrams that illustrate the relationships between process and
departments in the organization.
Functional Flowchart: The Tools
people associate process mapping with basic flowcharting. However, we actually
use six different process mapping tools to help companies improve processes:
• Block diagram (decision tree or logic diagram)
• Flow process chart
• Work flow diagram
• Process map
• State change chart
its own strength and weakness. The flow process chart, for example, helps you
identify waste and capture processing time but does not clearly display
cross-functional activitIes. For brevity's sake, we will focus on the process map.
process map - otherwise known as a cross-functional flowchart or deployment
chart - is an excellent tool for clearly displaying process flows across
organizational boundaries and identifying delays, repetitive steps, excessive
control points, specialized tasks, and potential points of process failure.
process map is easy but the results may appear complex if many steps and players
are involved. Begin by listing all process players (people or departments) down
the left side of a sheet of paper. Separate each player with a horizontal line.
Use a double line if the player is from
outside of your organization. The bottom access is time, moving left to right.
first process step next to the name of the player who performs that task. If
you'd like, you may draw a box around this description. Move from left to right
as time elapses. Write and box the second process step on the appropriate row.
Connect the two steps with a line. Continue
to the right documenting each activity on the appropriate row. Any concurrent
activities should be aligned vertically. When you are done, the "as is" process
will be clearly documented. It can then be analyzed and improved.
Analyzing Cross Functional Flowchart
can be an enlightening yet shocking experience. Processes typically evolve over
time as people and business conditions change. The result is unneeded layers of
complexity and inspection. Your first reaction may be, "Is that really what we
second reaction will be to fix the process. Here's a list of what you should
look for: Non-value added steps. Challenge each process step. Ask yourself,
"What value does this activity add? Does our customer care?" Combine, simplify
or eliminate activities that do not contribute value.
Excessive control points. Inspections and supervisor approvals do not always add
value. They evolve primarily due to a lack of confidence in the process.
Eliminate control steps that are not critical for quality outcomes.
handoffs. Every time process activities move from one player to the next, there
is potential for delay or miscommunication. Try to organize work so that each
player becomes more of a generalist and less of a specialist. This will reduce
the complexity of multiple handoffs.
specialization. Assembly line processing is giving way to cellular models for
organizing work groups or teams, both on the plant floor and administrative
offices. Information flows faster, with less distortion, improving both the
quality and speed of work. Consolidate tasks where possible.
How Do I Create a Cross-functional Flowchart
To create a cross-functional flowchart
||On the File menu, point to New, then to Template
Gallery - Flowchart, and then click Cross-functional Flowchart.
||In the Cross-functional Flowchart dialog box, choose the
basic options you want to start with, and then click OK.
Note: After you click OK, you can add or delete bands but you
can't change the orientation, add bands with another orientation, or add
a title bar.
||Double-click <Process Name> and then type a name for the process the
||Click a band label and then type a name for the function the band
represents. Repeat for each band.
Tip To zoom out from the
flowchart, choose a smaller magnification from the Zoom list on
the Standard toolbar.
||Click the Basic Flowchart Shapes stencil's title bar to
display its shapes. Drag the Process or Decision shape
from the stencil to the appropriate band(s) to represent the first step
in the process.
||Click the connector tool
on the Standard toolbar. Leaving the first shape selected, drag a
second shape onto the bands. The shapes connect automatically. Repeat to
continue adding process steps, decisions, or data.
||When you're finished adding shapes, click the pointer tool
on the Standard toolbar, and then save the flowchart.
If you don't like the way a connector bends, click the connector.
Pause the pointer over one of the green midpoints until the pointer
becomes a two-headed arrow. Click and drag until the connector bends the
way you want.
You can revise your
cross-functional flowchart as necessary by adding or deleting bands, shapes,
separators, and other features. You can also add process shapes from other types
of flowcharts, such as Audit and Workflow diagrams. To locate the shapes, on the
Flowchart gallery, point to Flowchart, and then
click the library you want to open.
How to draw a swimlane
Swimlane Flowchart Examples
Purchasing Flowchart Examples
Sales Flowchart Examples
Computer Maintenance Swimlane
Service Flowchart Examples